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Making phone calls is one of the essential features of any smartphone. You have the word ‘phone’ in ‘iPhone.’ If this primary option fails, it is sure to cause frustration and confusion. However, before you lose hope and run to the Apple Store or your carrier, here are some practical solutions to fix the issues of iPhone call dropping. Let us start with the possible causes and then learn how to solve them.
I’m pretty sure you know that the most likely reason for call drops is a low signal (or potential physical iPhone antenna damage). If your apartment or office has poor network reception, consider enabling Wi-Fi Calling. If the problem exists on the hardware side, the only option is to contact the Apple Store or authorized service centers.
But that’s not all. Software issues can often prevent efficient call and texting. Let’s see how to resolve this.
Remove any case or cover if you are using one. Now, look at the right edge of the device. You will see the SIM slot. Use the ejector tool that came with your iPhone or an appropriate pin to gently remove the SIM card. Next, consider wiping the SIM card carefully with a soft, dry cloth. After this, insert it back into the iPhone.
Did you know that your carrier also releases updates that ensure calls, texts, and cellular data function appropriately? To fix the current issues you are facing, make sure your iPhone has the latest carrier settings.
Before You Proceed: This would delete all saved Wi-Fi networks, Bluetooth devices, VPN configurations, and other such network-related settings. However, all your data would remain untouched.
This feature, designed to block no-caller ID calls on iPhone, silences incoming calls from someone whose number is not saved to your iPhone contacts. It is helpful and seems like no harm. However, some users have reported that turning it off has fixed call drop issues. So here’s how to make sure it is disabled.
If you have multiple lines, you may love the call-forwarding feature. But if you repeatedly face call drops, consider disabling this option from the Settings app → Phone → Call Forwarding → and turn it off.
Note: For some US Carriers, you may have to open the Settings app → Cellular → Carrier Services and dial the appropriate number for Call Forwarding.
For several things (especially network-related) to work correctly on your iPhone, it must ensure that the device date and time are correct. The easiest way to ensure this is to let the iPhone set these automatically. Here’s how.
This is another quick fix to ensure that call issues do not bother you. Open the Settings app and tap on Phone. Now, tap on Show My Caller ID, and on the next screen, make sure it is green (that is ON).
Finally, if nothing helps, it is time to contact your carrier. But before doing that, dial the hot number or use the app to see if you have an insufficient call balance or outstanding payment, etc. In case everything is okay, and you still face trouble, please contact carrier support and explain your situation to them. To assist, here are the customer care numbers of some popular US carriers.
Signing Off
I hope one or a combination of the above solutions helped you fix the call drop issue on your iPhone. In the comments section below, let us know your opinion and which method worked for you. If you have additional questions, then feel free to ask us.
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